CG
Claudia G

1 reviews | Active since Apr 2018

04 Oct 2024, 11:38

An utterly poor reputation of this company

I condemn Home Connect's egregious and unjustified cancellation of my fibre services. Without prior notice or valid reason, they severed my connection, causing substantial disruption to my business and personal activities.

Repeated attempts to resolve this issue have been met with indifference and incompetence by Home Connect's customer service. Their failure to provide a valid explanation or apology is appalling.

This cancellation constitutes a material breach of our agreement and violates consumer protection regulations. I demand accountability and compensation for the harm suffered.

0
Replies (1)
Home-Connect
Home-Connect's reply04 Oct 2024, 11:43
Official
Dear Claudia, I understand your frustration and the impact this has had on your business and personal activities. Please accept my sincerest apologies for any inconvenience caused. Rest assured an agent will be in contact shortly to assist.