VM
Vianca M
1 reviews | Active since Nov 2017
06 May 2025, 19:55
Amazing Service
I’ve been with Home-Connect for many years and have always had good service even with moving and having to get new contracts they have always been great.
We recently moved and our internet wasn’t activated when we moved in despite confirmation that it was, on top of moving already being stressful no internet adds to the stress. I reached out to the team on whatsapp and they logged a ticket for me and followed up.
On Friday 2 May we still had no internet and I can’t commend and thank the team enough. I probably phoned 10 times and everyone I spoke with were helpful in updating me and trying to help me get the problem sorted.
A special thank you to Cindy and Thuliswa who got the issue sorted after 3 days.
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Replies (1)Home-Connect's replyOfficial
06 May 2025, 20:13Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team
Home-Connect's reply06 May 2025, 20:13
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team
