Although I'm waiting on my WiFi to start working again, I genuinely feel like the agent that helped really prioritized me and my problem, he was very patient when I asked him questions and explained everything I needed to know

Dear Karabo, Thank you for reaching out to us and sharing your positive experience with our agent, Phumelela Buthelezi. We truly appreciate your feedback and are delighted to hear that Phumelela provided you with excellent service. At Home-Connect, we strive to prioritize our customers' needs and ensure that any issues they face are resolved promptly and efficiently. It is great to know that Phumelela was patient and took the time to answer all your questions, as well as explain everything you needed to know. We value your satisfaction as our customer, and we will make sure to pass along your kind words to Phumelela and recognize his dedication to providing outstanding customer service. If you have any further questions or require any assistance, please don't hesitate to reach out to us. Thank you for choosing Home-Connect as your service provider. We appreciate your support.