DR
Danian R
1 reviews | Active since Aug 2018
25 Feb 2025, 10:50
Agents are amazing and understanding
Agents are amazing and understanding. The team tried their best to help. Unfortunately due to what I assume are not great processes, despite the team saying all will be ready on the date requested, I had to wait a week and fight to ensure the line worked. Overall I like Home Connect and they have been great. Let’s hope they can sort their address moving process to ensure promises are kept.
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Home-Connect's replyOfficial
25 Feb 2025, 10:56Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
Home-Connect's reply25 Feb 2025, 10:56
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.