AG*** No joy received from poor customer service

Item: Home-Connect
Rating: 1
Author: Juan P

AG*** Its almost a month after I requested a downgrade. And im still waiting.

I only received a missed call after logging a new call.

Seriously considering canceling at this point

Helpful (0)

Replies (2)

Home-Connect's replyOfficial

08 Jun 2023, 19:51

Thank you for your feedback, Juan. An agent will be in contact shortly to assist further.

Home-Connect's reply08 Jun 2023, 19:51

Official

Thank you for your feedback, Juan. An agent will be in contact shortly to assist further.

Juan P's updateReviewer Update

08 Jun 2023, 20:16

Thanks for the speedy reply. I will await changes to the account. Please address points discussed. Thanks

Juan P's update08 Jun 2023, 20:16

Reviewer Update

Thanks for the speedy reply. I will await changes to the account. Please address points discussed. Thanks