After trying to do payment on the portal several time but with no success

Dear valued customer, Thank you for reaching out to us and providing your feedback regarding your recent experience with Sthembiso. We are pleased to hear that Sthembiso was able to assist you in a professional manner and help you get reconnected promptly. At Home-Connect, we strive to provide excellent customer service and ensure that our customers' needs are met. We understand the frustration that can arise when encountering difficulties with online payments, and we apologize for any inconvenience caused. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you and ensure that your experience with Home-Connect remains seamless. Thank you once again for your feedback, and we look forward to serving you in the future.