N
Nirvana

1 reviews | Active since Jan 2025

19 Jan 2025, 12:20

After about 21 calls...

After about 21 calls, and attempts by support staff to sort out my wifi..God sent Madam Thato.. really really efficient !!! She was patient, took us thru all these steps, assured us that the problem will be sorted, and lo and behold, she DID sort it out. She did not observe "Silence"😉.... Well done Thato..11 out of 10!!! Thank you.....

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Replies (1)
Home-Connect
Home-Connect's reply19 Jan 2025, 12:21
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team