After a few calls......

Dear Nonkolo, Thank you for reaching out to us and sharing your experience with Londi. We are glad to hear that she was able to assist you and provide you with clarity regarding your issue. Londi is a valued member of our team, and we appreciate her dedication to helping our customers. We understand how frustrating it can be when your line is disconnected, and we apologize for any inconvenience this may have caused you. We understand the importance of having a working line, and we assure you that we are doing our best to expedite the process. We will keep you updated on any developments and will inform you immediately once your line is reconnected. If you have any further questions or concerns, please feel free to reach out to us. We are here to help. Thank you for your patience and understanding.