KK
Koketso K

1 reviews | Active since Oct 2021

13 Oct 2021, 11:13

Activation

Never in my life have I ever experienced such a horrible service.I have been calling and only to be put from pillar to post.Having to explain one thing over and over again.To this day there's no activation and only to be told they will send Vuma technician(why did they not send a technician from the beginning).The worst is since yesterday I can't even get through to their call centre.I spent so much money on airtime calling home connect since last week Tuesday.I have been their client for over a year now but the service I am getting from them is horrible.

0
Replies (2)
Home-Connect
Home-Connect's reply14 Oct 2021, 09:05
Official
Good day Koketso

We apologies for the experience you have had with us .
One of our agents will be in contact with you to discuss a resolution .

Kind regards.
Home-connect. 
Home-Connect
Home-Connect's reply19 Oct 2021, 12:03
Official
Dear Koketso.  Thank you for your patience and reaching out to Home Connect.We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
RegardsHome Connect Team