KK
Koketso K
1 reviews | Active since Oct 2021
13 Oct 2021, 11:13
Activation
Never in my life have I ever experienced such a horrible service.I have been calling and only to be put from pillar to post.Having to explain one thing over and over again.To this day there's no activation and only to be told they will send Vuma technician(why did they not send a technician from the beginning).The worst is since yesterday I can't even get through to their call centre.I spent so much money on airtime calling home connect since last week Tuesday.I have been their client for over a year now but the service I am getting from them is horrible.
Helpful (0)
Replies (2)0
Replies (2)Home-Connect's replyOfficial
14 Oct 2021, 09:05Good day Koketso
We apologies for the experience you have had with us .
One of our agents will be in contact with you to discuss a resolution .
Kind regards.
Home-connect.
We apologies for the experience you have had with us .
One of our agents will be in contact with you to discuss a resolution .
Kind regards.
Home-connect.
Home-Connect's reply14 Oct 2021, 09:05
Official
Good day Koketso
We apologies for the experience you have had with us .
One of our agents will be in contact with you to discuss a resolution .
Kind regards.
Home-connect.
We apologies for the experience you have had with us .
One of our agents will be in contact with you to discuss a resolution .
Kind regards.
Home-connect.
Home-Connect's replyOfficial
19 Oct 2021, 12:03Dear Koketso. Thank you for your patience and reaching out to Home Connect.We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
RegardsHome Connect Team
RegardsHome Connect Team
Home-Connect's reply19 Oct 2021, 12:03
Official
Dear Koketso. Thank you for your patience and reaching out to Home Connect.We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
RegardsHome Connect Team
RegardsHome Connect Team
