1 reviews | Active since Jul 2021
Abysmal Service and Unresolved Issues
I've been a customer of Home Connect for over a 3 years now, and I must say, the experience has been nothing short of disappointing. Despite paying for a 600mbps line, my internet speed has consistently clocked in at a measly 90mbps for the last 3 months.
The real kicker, however, is the lackluster support from the team. I reached out to them, spoke to Lerato, who assured me of a prompt resolution and promised to involve the tech team. Guess what? Radio silence since then. No one bothered to follow up or address my concerns.
It's disheartening to see a company not living up to its promises and leaving customers in the dark. If you're considering Home Connect, think twice. The sluggish speeds and nonexistent customer support make it an experience I wouldn't wish on anyone.
