Absolutely terrible, wifi has been out since Friday, the people I called on Friday and Sunday **** to me about what the issue is(this is not the first time that their agents have done so) how am I paying for a service I’m not getting ? I’m absolutely disg

Absolutely terrible, wifi has been out since Friday, the people I called on Friday and Sunday **** to me about what the issue is(this is not the first time that their agents have done so) how am I paying for a service I’m not getting ? I’m absolutely disgusted with Home Connect. Let’s not forget they are increasing my package from R658 monthly to R738 like excuse me? I work from home and now I have been without internet for 3 days and have just found out I’m going to be out for another 3-4 days because that’s how long it will take for an agent to attend ti my ticket and resolve the issues