Absolute Garbage Service

I submitted an online application with Home-Connect and received no feedback for over a month. I finally sign up with a different ISP because obviously I'm thinking nothing is being done so I send a cancellation email for my application - still no response. They send a mail almost two months later saying the router is on the way, should they still cancel, I respond and say yes, cancel - they deliver anyway. My sweet security guard signed for it unknowingly but I called them the second I got home and explained that its still unopened, he just made a mistake, guess what? They still charged me for it. The activation, the router, everything! Almost R3000. Absolute Garbage Service