A shining star in an otherwise uncaring service provider

After what can only be described as a comedy of errors since signing up with Home Connect at the beginning of December 2022, I can confirm that we have FINALLY received our connection and are up and running. Be warned - you cannot contact Home Connect's service providers by phone (Vumatel/Brytelink) and their concept of responding to clients is haphazard and virtually non existent. That said, a lady by the name of Storme Fourie (retention specialist at Home Connect) has been a super star, doing her upmost to get the problem resolved, constantly providing feedback and ensuring that the client stays and is serviced. The rest of Home Connect as well as the Vumatel and Brytelink team could certainly learn a thing or two from Storme. Storme - good on you! Thanks for your perseverance.