SW
Stephanie W
1 reviews | Active since Sept 2023
01 Sept 2023, 09:32
A Lady Named Aya helped me
A Lady Named Aya helped me. Indeed spectacular, friendly and patient. Our call was about 11 minutes and Aya assisted me to the t. My network was slow on my end and she offered to help me from her end. Bubbly personality, she asked how my day was going and told me about her morning.
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Replies (1)Home-Connect's replyOfficial
01 Sept 2023, 09:42Dear Stephanie,Thank you for reaching out to Home-Connect with your feedback. We always strive to provide exceptional customer service, and I'm glad to hear that Aya was able to assist you effectively.We appreciate your kind words about Aya's spectacular, friendly, and patient demeanor. It's wonderful to hear that she went above and beyond to help you. It can be frustrating when your network is slow, so I'm glad she offered support from her end.Aya's bubbly personality and genuine interest in your well-being are truly appreciated. We believe that building a personal connection with our customers is important, and it sounds like she did just that by asking about your day and sharing a bit about her morning.If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!
Home-Connect's reply01 Sept 2023, 09:42
Official
Dear Stephanie,Thank you for reaching out to Home-Connect with your feedback. We always strive to provide exceptional customer service, and I'm glad to hear that Aya was able to assist you effectively.We appreciate your kind words about Aya's spectacular, friendly, and patient demeanor. It's wonderful to hear that she went above and beyond to help you. It can be frustrating when your network is slow, so I'm glad she offered support from her end.Aya's bubbly personality and genuine interest in your well-being are truly appreciated. We believe that building a personal connection with our customers is important, and it sounds like she did just that by asking about your day and sharing a bit about her morning.If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!
