NH
Not H

1 reviews | Active since Feb 2019

04 May 2023, 15:32

A company of ******* and ****s

I cancelled my fibre contract with HomeConnect on 31 October 2022 and the last day was 30 November 2022.

On 15 December, the amount of R773 was deducted for my keeping of the the so-called "Free router". Seeking a refund, I then had the router collected by HomeConnect via the Courier Guy on 18 January. Thereafter, after hundreds of emails and thousands of phone calls to their call centre that has assured me the refund is sorted and will be paid, in fact nothing has happened and I am still waiting it to happen. Clearly this is in vain.

Avoid this company of ****s, ******* and ****mers. Oh, and that free router... you have been warned.

0
Replies (2)
Home-Connect
Home-Connect's reply04 May 2023, 15:36
Official
Thank you for your feedback, an agent will be in co fact shortly to assist and advise further.
Home-Connect
Home-Connect's reply04 May 2023, 15:37
Official
Thank you for your feedback, Braam. An agent will be in contact shortly to assist.