FV
Faizal V
1 reviews | Active since May 2019
06 May 2024, 13:53
*******
I have no idea how people are gassing this company up so much. So far, FOUR failed attempts at contacting them regarding a NEW SERVICE, and not one consultant has returned my call. Another VODACOM story … promise the world and offer absolutely NOTHING
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Replies (4)
Home-Connect's replyOfficial
06 May 2024, 13:55Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply06 May 2024, 13:55
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
FV
Faizal V's updateReviewer Update
06 May 2024, 14:00😂 … if your connectivity is as slow as your consultants, then my fibre experience is going to be as miserable it is now with Vodacom.
FV
Faizal V's update06 May 2024, 14:00
Reviewer Update
😂 … if your connectivity is as slow as your consultants, then my fibre experience is going to be as miserable it is now with Vodacom.
Home-Connect's replyOfficial
06 May 2024, 15:46Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply06 May 2024, 15:46
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
FV
Faizal V's updateReviewer Update
08 May 2024, 14:58Same story … I was contacted by Phumelela from the social Networking Department. Very courteous and knowledgeable. Got hold of him the next day. Arrangements were made for him to go downstairs and get the SALES people to contact me. 3 hours later NO CONTACT. Then 3 calls at 14:45 which I was unable to take. Called in today at 11:35. SALES were contacted and was promised a call to arrange the setup of a NEW CUSTOMER! Sadly … it’s 14:57 and I’m still waiting, and will shortly be unable to take the calls till 17:30! So sadly … another ******* South African ISP
FV
Faizal V's update08 May 2024, 14:58
Reviewer Update
Same story … I was contacted by Phumelela from the social Networking Department. Very courteous and knowledgeable. Got hold of him the next day. Arrangements were made for him to go downstairs and get the SALES people to contact me. 3 hours later NO CONTACT. Then 3 calls at 14:45 which I was unable to take. Called in today at 11:35. SALES were contacted and was promised a call to arrange the setup of a NEW CUSTOMER! Sadly … it’s 14:57 and I’m still waiting, and will shortly be unable to take the calls till 17:30! So sadly … another ******* South African ISP