CV
Chris V
1 reviews | Active since Dec 2019
18 Dec 2019, 14:52
5 Reasons why NOT to choose Home-Connect.
This is a horrible ISP. 1) Sett up time took over 2 months to finalize. 2) Once it was sett-up they sett up the incorrect speed (still waiting my 50mbps line) 3) Staff is incapable of assisting. 4) Manager "Chris" does not care about your complaints, does not call back as he promised and does little to nothing in solving the issues at hand. But does offer his "sincere apologies". 5) Internet is down at least 2 times a week. And they have no idea why.
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Replies (5)0
Replies (5)
Home-Connect's replyOfficial
18 Dec 2019, 16:33Good day please can you confirm your account number or name so we can look into this
Home-Connect's reply18 Dec 2019, 16:33
Official
Good day please can you confirm your account number or name so we can look into this
CV
Chris V's updateReviewer Update
18 Dec 2019, 16:54Chris Viljoen
I have asked for Chris to call me back multiple times.
I have asked for Chris to call me back multiple times.
CV
Chris V's update18 Dec 2019, 16:54
Reviewer Update
Chris Viljoen
I have asked for Chris to call me back multiple times.
I have asked for Chris to call me back multiple times.
Home-Connect's replyOfficial
18 Dec 2019, 18:10Hi Chris you will be contacted in the morning, Chris emailed you now to log the change on the portal.
Home-Connect's reply18 Dec 2019, 18:10
Official
Hi Chris you will be contacted in the morning, Chris emailed you now to log the change on the portal.
CV
Chris V's updateReviewer Update
18 Dec 2019, 21:08Thank you. I have logged that change on the portal.
CV
Chris V's update18 Dec 2019, 21:08
Reviewer Update
Thank you. I have logged that change on the portal.
Home-Connect's replyOfficial
20 Dec 2019, 09:44Hi, Chris hope you are well, The issue has been resolved and we apologize for the inconvenience. Please feel free to change your rating if you are satisfied with the service you received.
Home-Connect's reply20 Dec 2019, 09:44
Official
Hi, Chris hope you are well, The issue has been resolved and we apologize for the inconvenience. Please feel free to change your rating if you are satisfied with the service you received.