DW
Damian W
1 reviews | Active since Feb 2016
27 Mar 2022, 16:43
5 outages in a week
Sooooo 5 outages in one week. Usually around 4 o'clock, guess working from home doesn't mean anything anymore?
Oh and trying to get hold of support? What a joke at the moment. Never had anything bad to say about Home Connect, but wow, that is changing very quickly.
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Replies (3)0
Replies (3)
Home-Connect's replyOfficial
27 Mar 2022, 16:45Dear Damon,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents.
Home-Connect's reply27 Mar 2022, 16:45
Official
Dear Damon,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents.
DW
Damian W's updateReviewer Update
27 Mar 2022, 17:36And had internet now for about 30min and boom, gone again.....
DW
Damian W's update27 Mar 2022, 17:36
Reviewer Update
And had internet now for about 30min and boom, gone again.....
Home-Connect's replyOfficial
31 Mar 2022, 07:54We apologise for the constant issue you have been experiencing one of our agents will assist you shortly
Home-Connect's reply31 Mar 2022, 07:54
Official
We apologise for the constant issue you have been experiencing one of our agents will assist you shortly