AE
Andrea E

1 reviews | Active since Jul 2024

21 Jul 2024, 15:19

44 hours without fibre and Home-Connect, our ISP, never even logged the fault as per Vumatel

44 hours without fibre and Home-Connect, our ISP, never even logged the fault as per Vumatel. Vumatel operator logged the fault and within hours we were back online.

0
Replies (1)
Home-Connect
Home-Connect's reply21 Jul 2024, 15:20
Official
Dear valued customer, thank for the feedback. Kindly note that an agent will be in contact to assist tomorrow. Our operating hours are Mon-Fri 8am - 8pm, and Sat, Sun & PH 8am - 2pm.