AM
Akani M

1 reviews | Active since Feb 2024

22 Jul 2024, 16:56

3 days without nertwork.

Disappointing Experience - I'm extremely dissatisfied with Home-Connect Fibre's service. For the past 3 days, I've had no network connectivity at all! Despite numerous attempts to contact their customer support, the issue remains unresolved. The lack of network has significantly impacted my work and personal life. I rely heavily on a stable internet connection, and Home-Connect Fibre's failure to deliver is inconveniencing us. As a paying customer, I expect a certain level of service quality, which Home-Connect Fibre has failed to meet. I'm extremely disappointed and wouldn't recommend the fibre to anyone.😡

0
Replies (2)
Home-Connect
Home-Connect's reply22 Jul 2024, 16:57
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist. 

Best regards,

AM
Akani M's update23 Jul 2024, 21:06
Reviewer Update
Disappointing Experience. Its now 4 days without internet all they do is to call and give you empty promises.