2 weeks later and I am paying for a 250mbp line and daily I have to keep checking and doubting Home Connect as I am been **********

2 weeks later and I am paying for a 250mbp line and daily I have to keep checking and doubting Home Connect as I am been **********. Less than 50mbs and I am been taken for a fool. Several attempts to try fix this 2 weeks later and seems like on one cares. This needs urgent attention