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Dikeledi-lady Motene
1 reviews | Active since Oct 2020
15 Jun 2022, 13:54
2 Weeks down-time WORST SERVICE
The worst experience. I have multiple people living in a house that all logged the issue via so called watsapp support since it started 3 June, today is the 15th. Support is non-existent as they seem to not have a clue what is going on. The magic words have been to wait I will be contacted. Still waiting 2 weeks later. When you have issues you will get no assistance, rather go with any other service provider, save yourself the head aches.
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Replies (2)
Home-Connect's replyOfficial
15 Jun 2022, 13:56Dear Dikeledi-lady,
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
Home-Connect's reply15 Jun 2022, 13:56
Official
Dear Dikeledi-lady,
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.
Regards
Home-Connect
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Dikeledi-lady Motene's updateReviewer Update
22 Jun 2022, 14:19Intouch to tell me they will not be refunding 2 weeks of no service, all Home Connect can do is automatic response and clossing off tickets not resolved. Its ***** now they say they wont pay me back money due to me as I must pay for their faulty router. I await cancellation, time I cannot get back and money they embezzling
DM
Dikeledi-lady Motene's update22 Jun 2022, 14:19
Reviewer Update
Intouch to tell me they will not be refunding 2 weeks of no service, all Home Connect can do is automatic response and clossing off tickets not resolved. Its ***** now they say they wont pay me back money due to me as I must pay for their faulty router. I await cancellation, time I cannot get back and money they embezzling