DP
Darell P
1 reviews | Active since Jan 2016
31 Jan 2023, 18:12
2 PRICE INCREASES WITHIN 2 MONTHS APART
Good day all. Please don't be fooled by Home connect Fibre services. I took out a Fibre contract beginning of last year around Feb/March 2022 when I got an alert that a price increase of R100 for Jan 2023 will be implemented and now in Jan 2023 a price increase alert was sent for another price increase of R100 for March 2023 will be implemented. STAY AWAY
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Replies (3)
Home-Connect's replyOfficial
31 Jan 2023, 18:14Dear Darell, thank you for your feedback. Unfortunately, the price increase is insisted by Frogfoot and it affects all ISP’s. We at Home-Connect have tried to keep the increase as minimal as possible. We still try to keep our pricing as competitive as possible.
Home-Connect's reply31 Jan 2023, 18:14
Official
Dear Darell, thank you for your feedback. Unfortunately, the price increase is insisted by Frogfoot and it affects all ISP’s. We at Home-Connect have tried to keep the increase as minimal as possible. We still try to keep our pricing as competitive as possible.
DP
Darell P's updateReviewer Update
31 Jan 2023, 18:24It's not acceptable for 2 increases within 2 months. That's not being compatible, that's just *******.
DP
Darell P's update31 Jan 2023, 18:24
Reviewer Update
It's not acceptable for 2 increases within 2 months. That's not being compatible, that's just *******.
Home-Connect's replyOfficial
31 Jan 2023, 18:25Dear Darell, we understand your frustration and will raise the issue with the relevant suppliers
Home-Connect's reply31 Jan 2023, 18:25
Official
Dear Darell, we understand your frustration and will raise the issue with the relevant suppliers