NK
Nasreen K
1 reviews | Active since Sept 2021
25 Jul 2024, 12:15
10 days of no help and counting.
I've been trying to get Internet Services activated for the passed two weeks. There seems to be no sense of urgency here at all. Between Vuma and Home-Connect I don't know whose worse.
Do you people not have an escalation channel with the FNO's you work with? Truly pathetic.
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
25 Jul 2024, 12:21Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply25 Jul 2024, 12:21
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
NK
Nasreen K's updateReviewer Update
25 Jul 2024, 16:17Thank you!
A very lovely gentleman from the social media team called me.
We seem to be on the same page now.
Lets wait and see if we actually get this sorted now.
A very lovely gentleman from the social media team called me.
We seem to be on the same page now.
Lets wait and see if we actually get this sorted now.
NK
Nasreen K's update25 Jul 2024, 16:17
Reviewer Update
Thank you!
A very lovely gentleman from the social media team called me.
We seem to be on the same page now.
Lets wait and see if we actually get this sorted now.
A very lovely gentleman from the social media team called me.
We seem to be on the same page now.
Lets wait and see if we actually get this sorted now.