MB
Marius B

1 reviews | Active since Jan 2022

07 Jul 2022, 15:32

1 mounth and still no internet.

Poor Service Delivery After giving Home-Connect a month to set up and activate an account, it has been an un-ending battle which resulted in poor service delivery and non-existent customer service. After a numerous days and countless calls, they keep pushing blame to metro fiber, then when i call metro fibre they say they don't even know about any activation or order that was put in. Thus is really very bad customer service.

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Replies (1)
Home-Connect
Home-Connect's reply07 Jul 2022, 15:56
Official
Dear Marius,

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.

Regards
Home-Connect