HoffmanICT
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
HoffmanICT
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, HoffmanICT Solution is facing significant customer experience challenges, particularly around connectivity reliability and communication. Customers consistently mention unexplained service suspensions, prolonged WiFi outages, and a lack of response across calls, WhatsApp, and email channels. A recurring theme is frustration over the transition to a prepaid model, which clients say was poorly communicated and disrupted paid service periods. Many reviewers describe feeling ignored after payment, with home-based businesses and online schooling severely impacted. Professionalism, accountability, and transparency are repeatedly raised as areas of concern.
Review Distribution
1|1 Reviews
Feb '26 - Sep '26
Frequently Asked Questions About HoffmanICT
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Hellopeter has tracked HoffmanICT across 1 reviews. HoffmanICT hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used HoffmanICT? Write a review to help others decide.
Recent reviews (1)
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Share Your ExperiencePJ
Piet J
1 reviews | Active since Feb 2026
16 Feb 2026, 07:54
The worst customer service and experience ever
My wif I we off for two weeks after speaking to one of Hoffmanict's helpdesk lady. She assured me that she has made arrangements to load my balance owing to the new prep paid mode and will get a 14 day free wifi trial. I received the 14 day trial but thereafter my Wi-Fi was offline for 2 weeks. I then called the Monday and spoke to another lady and she told me to buy a prepaid voucher and take a screen shot and send it to her so she can load it for me, it never happened and resulted in my wifi being off another whole week I then went to telkom the wekend to investigate and they assisted me Gave me a new B number and I had to buy a new prepaid voucher. This HoffmanICTt is the worst to ever be dealing with No sence of customer services, no communication none whatsoever they suck .
Helpful (0)
|Replies (0)PJ
Piet J
1 reviews | Active since Feb 2026
16 Feb 2026, 07:54
The worst customer service and experience ever
My wif I we off for two weeks after speaking to one of Hoffmanict's helpdesk lady. She assured me that she has made arrangements to load my balance owing to the new prep paid mode and will get a 14 day free wifi trial. I received the 14 day trial but thereafter my Wi-Fi was offline for 2 weeks. I then called the Monday and spoke to another lady and she told me to buy a prepaid voucher and take a screen shot and send it to her so she can load it for me, it never happened and resulted in my wifi being off another whole week I then went to telkom the wekend to investigate and they assisted me Gave me a new B number and I had to buy a new prepaid voucher. This HoffmanICTt is the worst to ever be dealing with No sence of customer services, no communication none whatsoever they suck .
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Replies (0)