They just do not care enough to do something

I have no words for the service at this place. My wifi has been dropping for the last 5 months and I have called soooo many times and spoken to so many technicians and it is always the same story, I tell the problem over to every different person who answers the phone and they say that they will look into it and they even came out to our place at our cost and still no report and no problem solved. I even asked for the manager and this was even worse because I got less from him than I got from the technicians. So truly if you ask me then I would say please think twice before you go the way of Herotel. I can not even do my banking without the wifi making a drop and then I have to do it all again and I can no longer watch a movie on Netflix because the wifi will drop before the movie is over and then I have to start all the process over again. This is mega frustrating and this means I have to find someone else to do our wifi internet and this is now extra cost again and this just because it is not important enough for someone to check into the problem even though I phoned it in numerous times. And until today that manager has never phoned to ask if my issue was resolved. This is a bit scary and fellows I do hope you will pull up your socks because in this way your company will not last.