Network and staff compete to see who can work less!

Herotel is consistently unreliable, and the people in the technical department are not worth their salaries. With agents like Thabo and Hero that end the chats as soon as you tell them your issue no problem will ever be solved. On top of that you pay for fibre just to say you have it with the amount of times your network loses connection your better off using your mobile data as a hotspot.