Herotel is terrible

We had previously signed up with BreedeNet in Worcester many years ago to provide internet to our business & guest farm. Their service was reasonably good, we had rare occasions of poor service but overall we were happy. Then we recently also moved to Wilderness and signed up with CloudConnect to provide internet at our home. Their service was also ok, mostly we had no problems except for the occasional glitch. That all said & done, now HEROTEL has bought out & taken over both BreedeNet and CloudConnect and since that time we are struggling none stop with our Herotel ISP at both our locations. I don’t know what Herotel is up to, and apparently neither do they, but we’ve been struggling with their shocking internet and extremely poor customer service for a month now. Dare I say it....but I miss Telkom!!!