Bad service

Do not answer calls Do not answer mails. Feedback is slow.

I sent an enquiry on their web-platform asking for a move - about a week later no response I called them. I then got told someone will call me to arrange a move, then 5 days later I called them again just to be told move can only happen in 10 days. So from when I requested a move to when they can assist is aproximately 3 weeks +