NT
Ntsako T

1 reviews | Active since Nov 2021

11 Mar 2023, 09:25

Bad bad bad.i have no words for this

Seems people all around me are getting their internet access and im left with nothing. My only problem was that i cancelled my previous ISP to which i had to pay hefty amount just to get a stable connection with fibre.

And now im left without internet its been a bad 2 weeks honestly the amount of money im spending on data is also alarming on my bank account.

I was told issue would be fixed but no. I work from home so data at the moment is more important. . What im trying to say is herotel you are costing me money i dont have, while this your router sits chowing my electricity without doing anything for that matter.

People around are getting connected, and these are client's i brought to you. So can you kindly assist if you cant assist please come take your router and whatever before i burn it out of frustration

I've been calling and calling and everyone seems to just say someone will be sent to check the problem, and they get here no solution at all. No ome seems to know the problem, one gets here he says they must fix something, anpther came says the line is not sending data to the server. The more your technicians come here and speak all these things its the more i see how even your own people don't know what they are doing.

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