Hair by Amy
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Hair by Amy
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Busi M
1 reviews | Active since Feb 2026
7 Feb 2026, 11:46
Poor communication
I had a very bad experience. I was buying hair for my wedding.She tells her customers that delivery time is between 7-10 days which is not the case. I ordered the hair 18 January and it’s almost now a month and I don’t have the hair yet. When contacting the paxi service I was told the sender selected the delivery service of R60 when in fact you pay 110 delivery. There is absolutely no transparency and lack of communication. It’s appalling! You cannot expect a customer to pay for a service and then keep following up on hair. The service is absolutely terrible and I do not recommend this shop to anyone.
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Busi M
1 reviews | Active since Feb 2026
7 Feb 2026, 11:46
Poor communication
I had a very bad experience. I was buying hair for my wedding.She tells her customers that delivery time is between 7-10 days which is not the case. I ordered the hair 18 January and it’s almost now a month and I don’t have the hair yet. When contacting the paxi service I was told the sender selected the delivery service of R60 when in fact you pay 110 delivery. There is absolutely no transparency and lack of communication. It’s appalling! You cannot expect a customer to pay for a service and then keep following up on hair. The service is absolutely terrible and I do not recommend this shop to anyone.
0
Replies (0)YD
Yenziwe D
1 reviews | Active since Feb 2020
13 Oct 2025, 06:21
Disappointed
Unfortunately I had a bad experience, but I guess I shouldn't have expected more from an Instagram shop. The hair came late than communicated, no transparency as to what was causing the delay. Once the hair did arrive, the condition was disheartening. The hair had a really bad smell, it was used and felt a bit wet (perhaps they tried washing it before shipping). Their terms and conditions say no returns/refunds hence I didn't even bother trying to return the hair. In conclusion use Instagram shops at your own risk.
Helpful (0)
|Replies (0)YD
Yenziwe D
1 reviews | Active since Feb 2020
13 Oct 2025, 06:21
Disappointed
Unfortunately I had a bad experience, but I guess I shouldn't have expected more from an Instagram shop. The hair came late than communicated, no transparency as to what was causing the delay. Once the hair did arrive, the condition was disheartening. The hair had a really bad smell, it was used and felt a bit wet (perhaps they tried washing it before shipping). Their terms and conditions say no returns/refunds hence I didn't even bother trying to return the hair. In conclusion use Instagram shops at your own risk.
0
Replies (0)