Replied to 67% of negative reviews
Reply time on negative reviews: 283h 32m
Reply Time
283h 32m
NPS Score
-100
Recommended: Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 283h 32m
Nov '25 - Oct '26
Frequently Asked Questions About GTASA - Global Travel Alliance SA
How is GTASA - Global Travel Alliance SA rated on Hellopeter?
Hellopeter has tracked GTASA - Global Travel Alliance SA across 131 reviews. GTASA - Global Travel Alliance SA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used GTASA - Global Travel Alliance SA? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2017
GTASA - the decade of theft for zero service - thats what you call Customer Service
I was also a 20 year sucker, seems some people signed up for 30 years. You have my sympathy. This bunch of ******* took my cash since my company liquidated for 10 years. Never a statement, never a call, never a notice the fee had increased. But when my card expired they are like a pack of wolves chasing you for your cash. Fact is they already had R25k to R30k in the last 10 years and I stupidly missed it but they still want their cake and eat it. All you people out there please avoid these people they are immorally, ethically and professionally inept. Zero customer service, zero contact, just take take and take.
1 reviews | Active since Jul 2017
GTASA - the decade of theft for zero service - thats what you call Customer Service
I was also a 20 year sucker, seems some people signed up for 30 years. You have my sympathy. This bunch of ******* took my cash since my company liquidated for 10 years. Never a statement, never a call, never a notice the fee had increased. But when my card expired they are like a pack of wolves chasing you for your cash. Fact is they already had R25k to R30k in the last 10 years and I stupidly missed it but they still want their cake and eat it. All you people out there please avoid these people they are immorally, ethically and professionally inept. Zero customer service, zero contact, just take take and take.
1 reviews | Active since Jun 2019
GLOBAL TRAVEL FRIENDLY SERVICE - NOT!!!!
Been one of those unfortunate sucker members since 2017 and been paying diligently every single year. (according to my statements). While busy with my banking app I see this huge deduction go off for EZT travel and I'm thinking ****! I know I didn't book or make any travel arrangements and I cancelled the "unauthorized" payment with immediate effect. A day or two later I receive these threatening emails because my account is in arrears and I will be handed over to a lawyer. I phoned the gentleman sending the pleasant mails, Renaldo Adams, and explained to him what happened and that I will pay the "arrears" and sort out the debit order as soon as I can get to my bank. (We live on a farm). He totally understood and then a few days later came the next threating email from him accusing me of placing GTA travel in ill repute by claiming they have no right to debit my account. Now I have never used this account and the free accommodation we received when we joined was so ****py we hardly slept that evening, yet we continued paying without complaining. I could not even remember why we joined and had to ask Renaldo to send me a list of benefits. Well Renaldo, your pleasant emails have most certainly succeeded in leaving a very BITTER taste in my mouth. I sincerely apologize for not realizing that EZT travel is in fact GTASA!!!
1 reviews | Active since Jun 2019
GLOBAL TRAVEL FRIENDLY SERVICE - NOT!!!!
Been one of those unfortunate sucker members since 2017 and been paying diligently every single year. (according to my statements). While busy with my banking app I see this huge deduction go off for EZT travel and I'm thinking ****! I know I didn't book or make any travel arrangements and I cancelled the "unauthorized" payment with immediate effect. A day or two later I receive these threatening emails because my account is in arrears and I will be handed over to a lawyer. I phoned the gentleman sending the pleasant mails, Renaldo Adams, and explained to him what happened and that I will pay the "arrears" and sort out the debit order as soon as I can get to my bank. (We live on a farm). He totally understood and then a few days later came the next threating email from him accusing me of placing GTA travel in ill repute by claiming they have no right to debit my account. Now I have never used this account and the free accommodation we received when we joined was so ****py we hardly slept that evening, yet we continued paying without complaining. I could not even remember why we joined and had to ask Renaldo to send me a list of benefits. Well Renaldo, your pleasant emails have most certainly succeeded in leaving a very BITTER taste in my mouth. I sincerely apologize for not realizing that EZT travel is in fact GTASA!!!
1 reviews | Active since Sept 2025
Caught to pay 30 years subs to Global Travel Alliance SA
I paid up my Holiday Shares 2 years ago, when I tried to cancel the monthly subscription fee, I was told I signed up for 30 years...when I looked at the documents signed, right at the bottom of the amount payable they inserted 30 years, when I spoke to my nieces who was with me, they remembered the person assisting us took the paperwork to be signed after I signed, coming back they made a big fuss that I was now a life-long member. Is there anyone else that was caught in this manner. It is now 9 years, and I am still paying for something that I never get to use. Sad that companies with little schemes can tie a person down for 30 years.
1 reviews | Active since Sept 2025
Caught to pay 30 years subs to Global Travel Alliance SA
I paid up my Holiday Shares 2 years ago, when I tried to cancel the monthly subscription fee, I was told I signed up for 30 years...when I looked at the documents signed, right at the bottom of the amount payable they inserted 30 years, when I spoke to my nieces who was with me, they remembered the person assisting us took the paperwork to be signed after I signed, coming back they made a big fuss that I was now a life-long member. Is there anyone else that was caught in this manner. It is now 9 years, and I am still paying for something that I never get to use. Sad that companies with little schemes can tie a person down for 30 years.