NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Group 1 Chery George
How is Group 1 Chery George rated on Hellopeter?
Hellopeter has tracked Group 1 Chery George across 8 reviews. Group 1 Chery George hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Group 1 Chery George? Write a review to help others decide.
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2018
Very disappointing experience, and I would not recommend buying a vehicle from this dealership.
I purchased a car from them, only to discover that it had a faulty gearbox upon delivery. I had possession of the vehicle for just five days before it had to be returned for repairs. It has now spent more than 60 days in the workshop, far longer than I have actually been able to use it. I also had to repeatedly follow up and push to obtain a courtesy vehicle. Unfortunately, the courtesy vehicle was later taken back before my car was repaired, leaving me without any vehicle once again. Throughout this process, customer service has been extremely poor. There appears to be little regard for the customer experience. The manager has not responded to emails, and communication from the salesperson has been even more disappointing, with lots of empty promises Overall, this has been a frustrating and unacceptable experience, and I would not recommend this dealership based on the service and support I have received.
1 reviews | Active since Nov 2018
Very disappointing experience, and I would not recommend buying a vehicle from this dealership.
I purchased a car from them, only to discover that it had a faulty gearbox upon delivery. I had possession of the vehicle for just five days before it had to be returned for repairs. It has now spent more than 60 days in the workshop, far longer than I have actually been able to use it. I also had to repeatedly follow up and push to obtain a courtesy vehicle. Unfortunately, the courtesy vehicle was later taken back before my car was repaired, leaving me without any vehicle once again. Throughout this process, customer service has been extremely poor. There appears to be little regard for the customer experience. The manager has not responded to emails, and communication from the salesperson has been even more disappointing, with lots of empty promises Overall, this has been a frustrating and unacceptable experience, and I would not recommend this dealership based on the service and support I have received.
1 reviews | Active since Jul 2026
Terrible Service
I would not recommend buying a vehicle from Chery George based on my experience. What should have been an exciting milestone turned into a frustrating and disappointing experience from start to finish. The communication from the salesperson was extremely poor, with constant delays, a lack of updates, and having to repeatedly follow up for information. To make matters worse, the vehicle was delivered with faults that were never disclosed before delivery. Instead of receiving a vehicle in the condition we were promised, we immediately had to start dealing with repairs and unresolved issues. Unfortunately, the poor service didn't end there. Getting these issues addressed has been an ongoing struggle due to the dealership's lack of communication and slow response. We have repeatedly had to chase for updates, and the after-sales service has been just as disappointing as the sales process. Buying a new car should be an exciting and memorable experience. Instead, it has been nothing but disappointment and unnecessary stress. We expected honesty, transparency, and good customer service from a reputable dealership, but sadly, Chery George failed to deliver on all three. I sincerely hope they improve their communication, quality checks before delivery, and after-sales support so that future customers don't have to go through the same experience.
1 reviews | Active since Jul 2026
Terrible Service
I would not recommend buying a vehicle from Chery George based on my experience. What should have been an exciting milestone turned into a frustrating and disappointing experience from start to finish. The communication from the salesperson was extremely poor, with constant delays, a lack of updates, and having to repeatedly follow up for information. To make matters worse, the vehicle was delivered with faults that were never disclosed before delivery. Instead of receiving a vehicle in the condition we were promised, we immediately had to start dealing with repairs and unresolved issues. Unfortunately, the poor service didn't end there. Getting these issues addressed has been an ongoing struggle due to the dealership's lack of communication and slow response. We have repeatedly had to chase for updates, and the after-sales service has been just as disappointing as the sales process. Buying a new car should be an exciting and memorable experience. Instead, it has been nothing but disappointment and unnecessary stress. We expected honesty, transparency, and good customer service from a reputable dealership, but sadly, Chery George failed to deliver on all three. I sincerely hope they improve their communication, quality checks before delivery, and after-sales support so that future customers don't have to go through the same experience.