Terrible Service

I would not recommend buying a vehicle from Chery George based on my experience.

What should have been an exciting milestone turned into a frustrating and disappointing experience from start to finish. The communication from the salesperson was extremely poor, with constant delays, a lack of updates, and having to repeatedly follow up for information.

To make matters worse, the vehicle was delivered with faults that were never disclosed before delivery. Instead of receiving a vehicle in the condition we were promised, we immediately had to start dealing with repairs and unresolved issues.

Unfortunately, the poor service didn't end there. Getting these issues addressed has been an ongoing struggle due to the dealership's lack of communication and slow response. We have repeatedly had to chase for updates, and the after-sales service has been just as disappointing as the sales process.

Buying a new car should be an exciting and memorable experience. Instead, it has been nothing but disappointment and unnecessary stress. We expected honesty, transparency, and good customer service from a reputable dealership, but sadly, Chery George failed to deliver on all three. I sincerely hope they improve their communication, quality checks before delivery, and after-sales support so that future customers don't have to go through the same experience.