Global Motor Administrators (Pty) Ltd
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Global Motor Administrators (Pty) Ltd
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGR
Gert R
1 reviews | Active since Mar 2022
9 Jul 2026, 12:51
Don't be caught by so called Maintanance Plan Policies
Utterly disappionted by the policy sold by this company. Bought a new Vechicle from the Hallmark Motor group in the beginning of 2026. The dealership highlly recomend taking the Body Maintanance plan24 which will take care of scrathes and dents. Not being in the Autobody trade I was unaware that the so called R3500.00 cover will not even cover minor scrathes. This week I submitted my first claim for a minor scratch of which the cheapest quotation was R5050.00. I presumed that they will cover R3500.00 and that I will have to pay the excess. Their responce was "Following completion of our asessment of this claim, and after careful consideration, we regret to advise that your claim has been repudiated due to the following reasons: The Quotation amount exceeds the policy limits. Damage above the limits of the Plan will nor be covered." It is quite clear that they are in the money making business where they are selling so called Policies which will never pay out.
Helpful (0)
|Replies (0)GR
Gert R
1 reviews | Active since Mar 2022
9 Jul 2026, 12:51
Don't be caught by so called Maintanance Plan Policies
Utterly disappionted by the policy sold by this company. Bought a new Vechicle from the Hallmark Motor group in the beginning of 2026. The dealership highlly recomend taking the Body Maintanance plan24 which will take care of scrathes and dents. Not being in the Autobody trade I was unaware that the so called R3500.00 cover will not even cover minor scrathes. This week I submitted my first claim for a minor scratch of which the cheapest quotation was R5050.00. I presumed that they will cover R3500.00 and that I will have to pay the excess. Their responce was "Following completion of our asessment of this claim, and after careful consideration, we regret to advise that your claim has been repudiated due to the following reasons: The Quotation amount exceeds the policy limits. Damage above the limits of the Plan will nor be covered." It is quite clear that they are in the money making business where they are selling so called Policies which will never pay out.
0
Replies (0)DB
Divan B
1 reviews | Active since Dec 2020
27 May 2026, 13:34
Not honoring policies
I submitted a formal written appeal referencing the policy wording and the BMW dealer's diagnostic report. The repudiation was maintained. The policy exists specifically for unforeseen mechanical failures. A blocked and failed crankcase ventilation valve, diagnosed and documented by an authorised BMW franchise, is exactly that. Yet the claim was denied. I have now escalated to the Short-Term Insurance Ombudsman (OSTI)
Helpful (0)
|Replies (0)DB
Divan B
1 reviews | Active since Dec 2020
27 May 2026, 13:34
Not honoring policies
I submitted a formal written appeal referencing the policy wording and the BMW dealer's diagnostic report. The repudiation was maintained. The policy exists specifically for unforeseen mechanical failures. A blocked and failed crankcase ventilation valve, diagnosed and documented by an authorised BMW franchise, is exactly that. Yet the claim was denied. I have now escalated to the Short-Term Insurance Ombudsman (OSTI)
0
Replies (0)AJ
Alistair J
1 reviews | Active since Sept 2019
5 May 2026, 16:40
Pathetic service and waste of time
Very disappointed with Global Motor Administrators. The policy was sold under false pretences and appears attractive initially, but once you submit a claim, the real issues begin. I exchanged over 25 emails and dealt with three different consultants, each requesting different information, only to be informed that my claim would not be approved. The customer service experience was extremely frustrating and time‑consuming. To make matters worse, several repairers I approached had never heard of Global Motor Administrators, which raised serious concerns about their credibility. I strongly recommend choosing a well‑established and reputable provider instead. I would not advise anyone to take out a policy with GMA.
Helpful (0)
|Replies (0)AJ
Alistair J
1 reviews | Active since Sept 2019
5 May 2026, 16:40
Pathetic service and waste of time
Very disappointed with Global Motor Administrators. The policy was sold under false pretences and appears attractive initially, but once you submit a claim, the real issues begin. I exchanged over 25 emails and dealt with three different consultants, each requesting different information, only to be informed that my claim would not be approved. The customer service experience was extremely frustrating and time‑consuming. To make matters worse, several repairers I approached had never heard of Global Motor Administrators, which raised serious concerns about their credibility. I strongly recommend choosing a well‑established and reputable provider instead. I would not advise anyone to take out a policy with GMA.
0
Replies (0)