Replied to 67% of negative reviews
Reply time on negative reviews: 46h 47m
Reply Time
46h 47m
Replied to 67% of negative reviews
Reply time on negative reviews: 46h 47m
Dec '25 - Nov '26
Frequently Asked Questions About Getsavvi Health
How is Getsavvi Health rated on Hellopeter?
Hellopeter has tracked Getsavvi Health across 360 reviews. Getsavvi Health hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Getsavvi Health? Write a review to help others decide.
Recent reviews (3)
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Share Your Experience1 reviews | Active since Oct 2020
Extremely disappointed!!
On the 1st November 2026, I received an email stating that my dentist plan benefit is now active after the 6 months waiting period. It just so happened that my son needed to be urgently attended to and went to the dentist on the 5th Nov. He showed the card and gave the network dentist his details. The dentist checked him out and gave him antibiotics and made an appointment for him for today (Saturday 14 Nov) and said that he will check with GetSavvi to see if our plan covers what needs to be done. He received a call from the dentist on Tues, 10 Nov telling him that our policy is not active because I haven't paid for 2 consecutive months, which is not true as I haven't skipped a single payment since I took out the policy. I then immediately phoned GetSavvi and spoke to JP, who then told me that my policy is indeed active and that my dentist plan is active and that he will escalate the matter to his manager so that she can escalate the matter to their IT department. My son then sent me a message yesterday, Fri, 13 Nov, to let me know that the dentist has canceled his appointment as the matter has not yet been resolved. Once again, I phoned GetSavvi and as it happened, spoke to JP again. JP then told me that the waiting period is only over on the 1st Dec as there's an extra 30 days waiting period after the 6 months waiting period (which makes no sense at all!!!) I then forwarded the email I received from GetSavvi stating that from the 1 Nov, I can now use my dentist plan as it's active. He then said that he would once again forward this email to his manager and the marketing department and get back to me as soon as he's received feedback. To date, this matter has not been resolved and my son still needs to go to the dentist. To say I'm angry would be putting it mildly. Why would I pay faithfully every month if this is what I'm going to get when I need the service I'm paying for. If this matter is not resolved today, I will take this to the Onbudsman because there's clearly some foul play happening in the background that the layman is not aware of.
1 reviews | Active since Oct 2020
Extremely disappointed!!
On the 1st November 2026, I received an email stating that my dentist plan benefit is now active after the 6 months waiting period. It just so happened that my son needed to be urgently attended to and went to the dentist on the 5th Nov. He showed the card and gave the network dentist his details. The dentist checked him out and gave him antibiotics and made an appointment for him for today (Saturday 14 Nov) and said that he will check with GetSavvi to see if our plan covers what needs to be done. He received a call from the dentist on Tues, 10 Nov telling him that our policy is not active because I haven't paid for 2 consecutive months, which is not true as I haven't skipped a single payment since I took out the policy. I then immediately phoned GetSavvi and spoke to JP, who then told me that my policy is indeed active and that my dentist plan is active and that he will escalate the matter to his manager so that she can escalate the matter to their IT department. My son then sent me a message yesterday, Fri, 13 Nov, to let me know that the dentist has canceled his appointment as the matter has not yet been resolved. Once again, I phoned GetSavvi and as it happened, spoke to JP again. JP then told me that the waiting period is only over on the 1st Dec as there's an extra 30 days waiting period after the 6 months waiting period (which makes no sense at all!!!) I then forwarded the email I received from GetSavvi stating that from the 1 Nov, I can now use my dentist plan as it's active. He then said that he would once again forward this email to his manager and the marketing department and get back to me as soon as he's received feedback. To date, this matter has not been resolved and my son still needs to go to the dentist. To say I'm angry would be putting it mildly. Why would I pay faithfully every month if this is what I'm going to get when I need the service I'm paying for. If this matter is not resolved today, I will take this to the Onbudsman because there's clearly some foul play happening in the background that the layman is not aware of.
1 reviews | Active since Jun 2026
GetSavaged by GettSavvi
If you looking for medical insurance. Do not use this company as I am sure if they have a negative Net Promoter Score after our experience with them over the last 3 months. we pay GetSavvi Health every month. Have never missed a payment. 3 Months ago my father-in-law go's to a Dr and the policy is cancelled. we call send through proof of payment and the policy gets re-instated. Last Wednesday. Same thing again. Father-in-law gos to the Dr and the policy is cancelled. We have been trying to get someone to assist us from Thursdaya nd nothing. They keep transfering us from one agent to another just to get the call centre moving. On Friday one agaent even sent us back to the main menu. If you read this: In a medical emergency you need your assurance to reduce the stress... GetSavvi does the opposite.
1 reviews | Active since Jun 2026
GetSavaged by GettSavvi
If you looking for medical insurance. Do not use this company as I am sure if they have a negative Net Promoter Score after our experience with them over the last 3 months. we pay GetSavvi Health every month. Have never missed a payment. 3 Months ago my father-in-law go's to a Dr and the policy is cancelled. we call send through proof of payment and the policy gets re-instated. Last Wednesday. Same thing again. Father-in-law gos to the Dr and the policy is cancelled. We have been trying to get someone to assist us from Thursdaya nd nothing. They keep transfering us from one agent to another just to get the call centre moving. On Friday one agaent even sent us back to the main menu. If you read this: In a medical emergency you need your assurance to reduce the stress... GetSavvi does the opposite.
1 reviews | Active since Nov 2013
No assistance with refund
I have never had the displeasure of dealing with a company with such incompetence in assisting me to get my money refunded back to me. I am being sent from pillar to post by the people that work there and absolutely no one is willing to assist.
1 reviews | Active since Nov 2013
No assistance with refund
I have never had the displeasure of dealing with a company with such incompetence in assisting me to get my money refunded back to me. I am being sent from pillar to post by the people that work there and absolutely no one is willing to assist.