No assistance with refund

Item: Getsavvi Health
Rating: 1
Author: Rene N

I have never had the displeasure of dealing with a company with such incompetence in assisting me to get my money refunded back to me. I am being sent from pillar to post by the people that work there and absolutely no one is willing to assist.

Helpful (0)

Replies (2)

Getsavvi Health's replyOfficial

29 Jan 2026, 14:22

Good day Rene

We hereby acknowledge your complaint, the matter was escalated to the relevant billing department yesterday for investigation. Feedback will be provided as soon as possible.

We apologise for the inconvenience caused.

Regards
GetSavvi Health

Getsavvi Health's reply29 Jan 2026, 14:22

Official

Rene N's updateReviewer Update

02 Feb 2026, 09:11

Good day,

I still have not received feedback regarding when my refund would be processed or the status of this matter. This week would be the 2nd week that I have been trying to get this matter resolved. I received an email advising that the matter is being investigated and that is all.

I would like a response with regards to this before close of business today!!

Rene N's update02 Feb 2026, 09:11

Reviewer Update