Scores reflect the Overall AI Score for each category
Based on recent customer reviews, FXFellow is described as a straightforward, no hype broker that delivers on the basics. Traders consistently praise tight and stable spreads on gold and major forex pairs, automatic swap free trading for everyone, fast STP execution and a responsive email support team. Recurring frustrations centre on the platform being limited to MT4, higher than expected swap rates and restrictive withdrawal methods.
Top Strengths:
- •Customer Service & Professional Guidance: Customers repeatedly describe support as patient, polite and knowledgeable, with clear explanations even for non native English speakers. A recurring theme is staff guiding first time withdrawers through terms and resolving KYC snags quickly rather than deflecting.
TrustIndex
5.9
Â
Oct '25 - Sep '26
Frequently Asked Questions About FXFellow
What do customers say about FXFellow?
Based on recent customer reviews, FXFellow is described as a straightforward, no hype broker that delivers on the basics. Traders consistently praise tight and stable spreads on gold and major forex pairs, automatic swap free trading for everyone, fast STP execution and a responsive email support team. Recurring frustrations centre on the platform being limited to MT4, higher than expected swap rates and restrictive withdrawal methods.
What is FXFellow's biggest strength?
FXFellow's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly describe support as patient, polite and knowledgeable, with clear explanations even for non native English speakers. A recurring theme is staff guiding first time withdrawers through terms and resolving KYC snags quickly rather than deflecting.
What are the most common complaints about FXFellow?
The most common complaint about FXFellow, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. Email replies are often same day or within minutes and answers are clear, but email is the only channel. Customers ask for live chat, note one slow first request and want more educational and market content.
How does FXFellow compare to other Financial Services companies?
FXFellow scores 3.9 out of 5 on Hellopeter's AI analysis of service quality in Financial Services, compared to the Financial Services industry average of 2.8. Their strongest theme is Service & Guidance (4); their weakest is Billing & Payments (3.8). The top AI-rated Financial Services business on Hellopeter is Green Door Home Loans (4.6). How is the AI Score calculated? →
Is FXFellow trustworthy?
FXFellow has a TrustIndex of 5.9 out of 10 on Hellopeter, based on 78 reviews in the last 12 months. How is the TrustIndex calculated? →
Recent reviews (78)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
I was created a tech portfolio from Nasdaq
I was created a tech portfolio from Nasdaq. Thought I'm a Warren Buffett, but small correction in the market sobered me , ahaha🤣, and I had to reduce my positions. But it's still ok, you know, tho swap rates a bit suprisde me...could be lower for long term holding...and in order preserve my capital I withdrew 30% of my initial stake.
1 reviews | Active since Sept 2026
I was created a tech portfolio from Nasdaq
I was created a tech portfolio from Nasdaq. Thought I'm a Warren Buffett, but small correction in the market sobered me , ahaha🤣, and I had to reduce my positions. But it's still ok, you know, tho swap rates a bit suprisde me...could be lower for long term holding...and in order preserve my capital I withdrew 30% of my initial stake.
1 reviews | Active since Aug 2026
For sure not a flashy broker
For sure not a flashy broker. I just traded forex here and sometimes gold. For this purpose, it was fine. Metatrader is ok once you customize it and get used to it. Withdrawals are FASTER by e-wallet
1 reviews | Active since Aug 2026
For sure not a flashy broker
For sure not a flashy broker. I just traded forex here and sometimes gold. For this purpose, it was fine. Metatrader is ok once you customize it and get used to it. Withdrawals are FASTER by e-wallet
1 reviews | Active since Aug 2026
In my trading it's eur/usd and usd/jpy just forex pair
In my trading it's eur/usd and usd/jpy just forex pair. nothing rocket science lol. and maybe some times i do. trade gold when I see chance. But often I;try not to risk too much. And trading cost for forex here im okay with that
1 reviews | Active since Aug 2026
In my trading it's eur/usd and usd/jpy just forex pair
In my trading it's eur/usd and usd/jpy just forex pair. nothing rocket science lol. and maybe some times i do. trade gold when I see chance. But often I;try not to risk too much. And trading cost for forex here im okay with that
1 reviews | Active since Aug 2026
Didn’t know that it’s even [ossible to trade index cfd futures without commission nowadays
Didn’t know that it’s even [ossible to trade index cfd futures without commission nowadays. Here it was possible, though exclusively on their web platform or mt5. No mt5 no tradingview
1 reviews | Active since Aug 2026
Didn’t know that it’s even [ossible to trade index cfd futures without commission nowadays
Didn’t know that it’s even [ossible to trade index cfd futures without commission nowadays. Here it was possible, though exclusively on their web platform or mt5. No mt5 no tradingview