SW
Stuart W

1 reviews | Active since Mar 2018

03 Apr 2018, 09:00

No internet, no communication!

Internet down for days and no reply or communication from Fredd at all.

0
Replies (1)
Fredd
Fredd's reply06 Apr 2018, 08:20
Official

Thank you for making us aware of your complaint.

In order for your complaint to be logged into our system, please log a ticket containing the nature of your complaint, contact details and address where fibre is installed, to ***, after which you will receive a ticket number and your query will be escalated to the correct department.

We apologise for the inconvenience and we aim to resolve this as soon as possible.

Best regards,