Based on recent customer reviews, Fredd is viewed as a dependable fibre provider offering fast, stable connectivity at prices customers consider affordable. Reviewers repeatedly praise the support team for being professional, patient and quick to resolve faults, with clear communication throughout. Installations are described as seamless and technicians as knowledgeable. The main criticism comes from an isolated account of unanswered phones and emails during a period of severely reduced bandwidth, where a 100Mb line reportedly delivered far less than promised.
TrustIndex
7.5
Ranking
#13
in Internet & Telecoms
Reply Time
38h 13m
NPS Score
100
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Fredd
What do customers say about Fredd?
Based on recent customer reviews, Fredd is viewed as a dependable fibre provider offering fast, stable connectivity at prices customers consider affordable. Reviewers repeatedly praise the support team for being professional, patient and quick to resolve faults, with clear communication throughout. Installations are described as seamless and technicians as knowledgeable. The main criticism comes from an isolated account of unanswered phones and emails during a period of severely reduced bandwidth, where a 100Mb line reportedly delivered far less than promised.
Is Fredd trustworthy?
Fredd has a TrustIndex of 7.5 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Fredd across 147 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Good service
Good service. Able to communicate and accommodate. Keep it up
1 reviews | Active since Oct 2026
Good service
Good service. Able to communicate and accommodate. Keep it up
1 reviews | Active since Feb 2023
Fredd provide great ...
Fredd provide great customer service, reliable connectivity and stable connection.
1 reviews | Active since Feb 2023
Fredd provide great ...
Fredd provide great customer service, reliable connectivity and stable connection.
1 reviews | Active since Dec 2023
⭐⭐⭐⭐⭐ Excellent service from Fredd support
⭐⭐⭐⭐⭐ Excellent service from Fredd support. Their agents are professional, patient, and very helpful. They resolve issues quicker than expected, and communication was clear throughout. Truly appreciate the great support—keep up the good work!
1 reviews | Active since Dec 2023
⭐⭐⭐⭐⭐ Excellent service from Fredd support
⭐⭐⭐⭐⭐ Excellent service from Fredd support. Their agents are professional, patient, and very helpful. They resolve issues quicker than expected, and communication was clear throughout. Truly appreciate the great support—keep up the good work!