No internet, and worse - no customer service.

I have had a multitude of issues so far.

1. I decided to go with Fredd as there was already an installation where I moved in. I was promised no installation fees, and that it would all be setup prior to the 1st of December.

This was not done. It took 4 visits from as many technicians just to turn on the CTC box.

On top of this, 2 months later I'm being charged a R1750 installation fee.

2. I had an internet connection for about 1/5 of my first 2 weeks with them, with the line continuously dropping.

3. Finally, after having a relatively stable line, this week my line has been dropping every 2 to 5 minutes. If this wasn't bad enough, I've spent hours on the phone just to have an ambiguous ticket created, without even receiving a reference via email, as requested.

I've spent my life waiting to get off of Telkom, and to be honest, right now they seem like the better option. I've never had worse service.