RK
Rodney K
1 reviews | Active since Apr 2012
20 May 2020, 10:22
Lack of email server support
Good Morning.
Day 5 without an email server. The consultant just said FREDD doesn't support email anymore.....MY PROBLEM
NO official communication from FREDD NO assistance from FREDD NO answer to my contact messages from FREDD NO visible client interest from FREDD Not even my request to speak to a manager has been satisfied..."don't worry she will call you back" Makes me think that I am back with Telkom at this stage
Will someone with knowledge and authority in the company get back to me please.
Helpful (0)
Replies (3)0
Replies (3)RK
Rodney K's updateReviewer Update
31 May 2020, 08:53As each day goes by, I get more and more disappointed in FREDD.
Over 2 weeks and no-one has bothered to contact me to assist with my problem
Over 2 weeks and no-one has bothered to contact me to assist with my problem
RK
Rodney K's update31 May 2020, 08:53
Reviewer Update
As each day goes by, I get more and more disappointed in FREDD.
Over 2 weeks and no-one has bothered to contact me to assist with my problem
Over 2 weeks and no-one has bothered to contact me to assist with my problem
RK
Rodney K's updateReviewer Update
04 Jun 2020, 20:14 Good Day I have been waiting for someone in authority at FREDD to respond to my Query of 3 weeks. 3 Weeks ago, I logged a complaint about the mail server, and No-One has bothered to contact me, or return my request for a response, or even answer the NUMEROUS requests that I have left on the FREDD Web Site. This is rather poor service, I think. Really bad advertising for FREDD right now - At this stage I will definitely not recommend FREDD to anyone in my area. The consultant on the end of the line on my initial call, was not able to address my issue, or assist me with an authoritative response. It would really be appreciated if a supervisor could contact me, as per my request of 3 weeks ago. Thank you
RK
Rodney K's update04 Jun 2020, 20:14
Reviewer Update
Good Day I have been waiting for someone in authority at FREDD to respond to my Query of 3 weeks. 3 Weeks ago, I logged a complaint about the mail server, and No-One has bothered to contact me, or return my request for a response, or even answer the NUMEROUS requests that I have left on the FREDD Web Site. This is rather poor service, I think. Really bad advertising for FREDD right now - At this stage I will definitely not recommend FREDD to anyone in my area. The consultant on the end of the line on my initial call, was not able to address my issue, or assist me with an authoritative response. It would really be appreciated if a supervisor could contact me, as per my request of 3 weeks ago. Thank you
Fredd's replyOfficial
18 Mar 2021, 14:38Hi Rodney,
Please feel free to contact me directly if there is anything I can assist with.
***
Please feel free to contact me directly if there is anything I can assist with.
***
Best regards,
Fredd's reply18 Mar 2021, 14:38
Official
Hi Rodney,
Please feel free to contact me directly if there is anything I can assist with.
***
Please feel free to contact me directly if there is anything I can assist with.
***
Best regards,