JJ
John J

1 reviews | Active since Oct 2021

11 Jun 2022, 10:27

From Good to Failing @ Fredd Fibre

I signed up with Fredd right in the beginning of fibre installation in my area. Teething problems were expected & did occur. Technical Department was efficient. Consistent service until May 2022. Currently am experiencing line speeds that vary between 20mps & 09mps & the problem is not being solved. I'm moving to another service provider.

0
Replies (1)
Fredd
Fredd's reply25 Jul 2022, 16:07
Official
Good afternoon sir. 

I see you have already canceled your subscription with FREDD. 

Please would you advise what you felt the issue was for us to investigate and rectify the issue at hand? 
We always look for ways to improve our support as we strive for the best quality customer support. Your feedback would be greatly appreciated. 

I sincerely apologize for any inconvenience caused. 

Kind Regards 

FREDD Support