BD
Bjorn D

1 reviews | Active since Mar 2009

21 Mar 2018, 18:44

FREDD - use someone else

Inconsistant service - line speeds not as advertised, call centre poor. Not acceptable. Use them at your peril

0
Replies (1)
Fredd
Fredd's reply06 Apr 2018, 08:20
Official

Thank you for making us aware of your complaint.

In order for your complaint to be logged into our system, please log a ticket containing the nature of your complaint, contact details and address where fibre is installed, to ***, after which you will receive a ticket number and your query will be escalated to the correct department.

We apologise for the inconvenience and we aim to resolve this as soon as possible.

Best regards,