1 reviews | Active since Dec 2017
Fredd Internet Service Provider - ridiculous service
Fredd internet provider has terrible service. They are not professional. They have no idea who is dealing with what accounts. They are billing incorrect people like myself. On top of that they dont reply to emails. They dont do cancellations properly. Thry people that i have dealt with was Candice the Complaints Manager and she is extremely unprofessional and does not know how to deal with issues.
Most ridiculous company i have ever dealt with in my life!
Thank you for making us aware of your complaint. We apologise for the frustration and inconvenience caused.
Going forward, should you have any complaints, please log a ticket containing the nature of your complaint, contact details and address where fibre is installed, to ***, after which you will receive a ticket number and your query will be escalated to the correct department.
Thank you for making us aware of your complaint. We apologise for the frustration and inconvenience caused.
Going forward, should you have any complaints, please log a ticket containing the nature of your complaint, contact details and address where fibre is installed, to ***, after which you will receive a ticket number and your query will be escalated to the correct department.