BW
Brian W

1 reviews | Active since May 2014

04 Apr 2018, 11:42

Fredd Fibre is terrible

no Fibre (only worked a couple of weeks intermitently), no repair, no care, no paving (left us and neighbors with a pile of bricks). But they still take the debit order even though .the internet is not working. This is a disgusting organisation as are their sub contractors.

0
Replies (1)
Fredd
Fredd's reply06 Apr 2018, 08:19
Official

Thank you for making us aware of your complaint.

In order for your complaint to be logged into our system, please log a ticket containing the nature of your complaint, contact details and address where fibre is installed, to ***, after which you will receive a ticket number and your query will be escalated to the correct department.

We apologise for the inconvenience and we aim to resolve this as soon as possible.