Fredd Fibre

In 2017 when they started i was one of the first to sign up. With lots of promises as to what they offer always under delivering with connectivity down time to numerous to count. Buffering on regular basis not being able to watch a full length movie. In August 2021 they offered an upgrade from 100 Mbps to 200 Mbps, After the so call upgrade it was discovered that my equipment could not support to faster speed and the I would be down graded to my 100 Mbps but when I measured to speed it was well below what Fredd said it would be. What gets me is that from October 2021 Fredd has been charging me for the 200Mbps irrespective of them promising that they would revert to the 100Mbps. their excuse is that I never filled in the form. Unfortunately for me the Technician who was dealing with the problem did not advise the accounts department of his decision. Looks like I will be out of pocket for R800-00. Fredd do not have their customers requirements at heart. Would not Recommend them as a reliable supplier who lack credibility.