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DG
Deen G

1 reviews | Active since Mar 2018

04 Jun 2018, 08:19

FREDD Extremely Poor Service and Support

FREDD Broadband ISP to Home/Business=Frustrating, Inconvenient. "Your common broadband service provider" - my experience with FREDD was definitely common. FREDD rating on a scale of 1 to 10. Service: 1, Feedback: 1, Follow up: 1, Support: 1, Connectivity: 4, Accounts: 1 Think twice about using FREDD

0
Replies (2)
Fredd
Fredd's reply04 Jun 2018, 09:00
Official

Good morning,

Thank you for making us aware of your complaints regarding your experience with Fredd. We wish to contact you in order to get more information on your complaints, as we strive to give our clients the best possible service.

Kindly send us an email to *** with the following information:

  • Your contact details,
  • Address
  • Fredd account number (should you have one).
  • Detailed description of our complaints.

Thank you,

Fredd

DG
Deen G's update17 Jun 2018, 13:59
Reviewer Update
FREDD responded and requested more information regarding my complaint. The Good.... Then nothing between the 4th of June 2018 and now. Typical, totally disinterested and zero focus on client service...the bad and the ugly...