TrustIndex
1.9
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Flightnetwork.com
Is Flightnetwork.com trustworthy?
Flightnetwork.com has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Flightnetwork.com across 102 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2017
Don't book through flight network
Was booking on cheap flights. Chose a date. The process confirmed my name, my *** but did not confirm the date of booking. When I put my card details in, it went straight through without confirming the date. When the booking confirmation came in it jumped the date with a month. Tried to cancel the transaction but the telephone operator didn't really understand me!!! It is costing me over 60% of the ticket to change or try to move
1 reviews | Active since Nov 2017
Don't book through flight network
Was booking on cheap flights. Chose a date. The process confirmed my name, my *** but did not confirm the date of booking. When I put my card details in, it went straight through without confirming the date. When the booking confirmation came in it jumped the date with a month. Tried to cancel the transaction but the telephone operator didn't really understand me!!! It is costing me over 60% of the ticket to change or try to move
1 reviews | Active since Nov 2018
FLIGHTNETWORK, TAKES THE MONEY, BUT NO BOOKING DONE
Firstly i must apologise to Flight centre, for incorrectly naming them last week. In fact I was dealing with Flightnetwork. On the first occasion, I received an email, saying booking in progress. No money was deducted from my card. However, the next day when i tried to re-book, I received confirmation from my bank that the money had been paid. Despite attempting to call their call centre, it is impossible to speak to an individual. They require a booking reference, but declare my reference does not exist. I have tried numerous times to call them and on line, and the only response is my reference does not exist. However I can confirm that they have deducted the money on my credit card. There is no facility to speak to anyone at a call centre, only a machine.
1 reviews | Active since Nov 2018
FLIGHTNETWORK, TAKES THE MONEY, BUT NO BOOKING DONE
Firstly i must apologise to Flight centre, for incorrectly naming them last week. In fact I was dealing with Flightnetwork. On the first occasion, I received an email, saying booking in progress. No money was deducted from my card. However, the next day when i tried to re-book, I received confirmation from my bank that the money had been paid. Despite attempting to call their call centre, it is impossible to speak to an individual. They require a booking reference, but declare my reference does not exist. I have tried numerous times to call them and on line, and the only response is my reference does not exist. However I can confirm that they have deducted the money on my credit card. There is no facility to speak to anyone at a call centre, only a machine.
1 reviews | Active since Sept 2026
Refund that I was never given
This company scanned me my R8800 I had booked going to Turkey in June 2026 they sent an email cancelled my flight and I was never refunded please be careful poor service I rate them zero star
1 reviews | Active since Sept 2026
Refund that I was never given
This company scanned me my R8800 I had booked going to Turkey in June 2026 they sent an email cancelled my flight and I was never refunded please be careful poor service I rate them zero star
1 reviews | Active since Aug 2019
****mer
Don't book with them they are based in India and pretend they are in cape town
1 reviews | Active since Aug 2019
****mer
Don't book with them they are based in India and pretend they are in cape town
1 reviews | Active since May 2021
Avoid Flight Network.
Avoid Flight Network. Over 1 hour in live chat. 6+ agents. Endless transfers. The same copy-and-paste messages again and again. Had to explain the same issue repeatedly. A simple YES or NO took over an hour. No ownership. No accountability. No real customer service. The chatbot said the airline had changed my booking. Later an agent claimed there were no changes. Completely inconsistent information. I saved the entire chat transcript. It speaks for itself. Never booking with Flight Network again.
1 reviews | Active since May 2021
Avoid Flight Network.
Avoid Flight Network. Over 1 hour in live chat. 6+ agents. Endless transfers. The same copy-and-paste messages again and again. Had to explain the same issue repeatedly. A simple YES or NO took over an hour. No ownership. No accountability. No real customer service. The chatbot said the airline had changed my booking. Later an agent claimed there were no changes. Completely inconsistent information. I saved the entire chat transcript. It speaks for itself. Never booking with Flight Network again.
1 reviews | Active since Jun 2026
Most Disgraceful Customer Care
Most disgraceful business I have dealt with. It's 4 months waiting for my refund. They have blocked communication. I cannot even claim from my insurance since they have no issued a letter refuting my claim.
1 reviews | Active since Jun 2026
Most Disgraceful Customer Care
Most disgraceful business I have dealt with. It's 4 months waiting for my refund. They have blocked communication. I cannot even claim from my insurance since they have no issued a letter refuting my claim.
1 reviews | Active since May 2026
****
This is the most disgusting customer service I have ever experienced. You can’t manage your booking in the app, it kicks you out if you don’t spend every second looking at the screen. The call option is opt hepful either, the network is so bad on their side. The made me pay a flexi option so I could reschedule my flight, but now they want me to pay R800 to reschedule!
1 reviews | Active since May 2026
****
This is the most disgusting customer service I have ever experienced. You can’t manage your booking in the app, it kicks you out if you don’t spend every second looking at the screen. The call option is opt hepful either, the network is so bad on their side. The made me pay a flexi option so I could reschedule my flight, but now they want me to pay R800 to reschedule!